How
does AVL ship its merchandise?
Call our toll free number, (800-328-1022), to place your order along with your special shipping request.
The AVL Website Standard shipping cost to locations within the continental U.S. or Canada are based upon the UPS shipping rates within your time zone. We used a random city's zip code within your time zone to approximate this total using the weight of your order. We chose not to raise our product's prices just to make up for orders with longer distance shipping. For orders in Alaska & Hawaii we used the shipping rates, (based upon weight of the order with insurance), for USPS Priority Service.
If you place your order through our Mail Order Hotline, (800-328-1022), your shipping amount will be exactly whatever UPS charges to ship your order to your zip code, (using the exact total weight of your order). The absolute minimum shipping charge is $5.00. By using the Hotline you can also choose UPS Next Day Air, 2nd Day Air or 3rd Day Select, (if these services are available to your destination).
What about International Shipping?
For
all international deliveries, other than Canada, you must call our Hotline,
(800-328-1022). We can deliver our products to most countries, though
there are a few such as Germany that we cannot ship to due to customs
restrictions. Please note you must first check with the customs department of your country to make sure these items are allowed for
delivery within your country. If you do not do this and the product is returned to us because customs refused to allow delivery, we will credit
the "product total", but the delivery charge is not credited because the
postal service will not credit it. Keep in mind this may include the cost
of shipping and the cost of the return shipping, so it is extremely important
that you first check with your country's customs department before making any
international orders.
What if I do not see an answer to my specific question here?
If you do not see an answer to your specific question here, you can e-mail us or call our Mail Order Hotline at 800-328-1022.
SPECIAL INSTRUCTIONS NOTE:
If we have already e-mailed you
with your new shipping charge,
then click the Green Box Below
(Only click the above box if you have been instructed to pay additional shipping.)
